Business Operations of Selected Microfinance Institutions in Nueva Ecija amidst Covid 19 Pandemic: Basis for Development of Business Continuity Plan

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Publication Information

Journal Title: Asian Journal of Multidisciplinary Research & Review
Author(s): Fhrizz De Jesus, Hazel Jade E. Villamar & Ramezesh E. Dionisio
Published On: 28/02/2022
Volume: 3
Issue: 1
First Page: 236
Last Page: 271
ISSN: 2582-8088
Publisher: The Law Brigade Publisher

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Fhrizz De Jesus, Hazel Jade E. Villamar & Ramezesh E. Dionisio, Business Operations of Selected Microfinance Institutions in Nueva Ecija amidst Covid 19 Pandemic: Basis for Development of Business Continuity Plan, Volume 3 Issue 1, Asian Journal of Multidisciplinary Research & Review, 236-271, Published on 28/02/2022, Available at https://ajmrr.thelawbrigade.com/article/business-operations-of-selected-microfinance-institutions-in-nueva-ecija-amidst-covid-19-pandemic-basis-for-development-of-business-continuity-plan/

Abstract

This study was entitled “Assessment of the Business Operations of Selected Microfinance Institutions in Nueva Ecija amidst Covid 19 Pandemic: Basis for Development of Business Continuity Plan”. It specifically investigated the business operations and performances of MFIs amidst the Covid-19 Pandemic, as well as the relationships of the respondents to their stakeholders, and problems encountered of the microfinance institutions in Nueva Ecija, Philippines. The descriptive-evaluative approach was used in this study. The respondents of this study were the managers/ operation’ heads of the selected MFIs. Frequency, Percentage, Weighted Mean, and Thematic Analysis using Colaizzi’s 7 steps method was used to analyze the data. This study presented that the MFIs operation was partially affected by the COVID-19 pandemic. The challenges also appeared to weaken the primary section of the MFIs which is the financial segment. As per the results, the responses in the questions illustrated a majority of negative answers, which means that the COVID -19 pandemic affected the MFIs business operation. Lastly, a business continuity plan was crafted to help the operations of the MFIs amidst Covid 19 Pandemic.

Keywords: Business Operations, Microfinance Institutions, Covid-19 Pandemic, Business Continuity Plan

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Fhrizz De Jesus, Hazel Jade E. Villamar & Ramezesh E. Dionisio

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